At QuickReel, we prioritize your privacy. This statement articulates our practices related to gathering, utilizing, and safeguarding your personal data. By employing our services, you agree to our handling of your data in line with this policy.

Collection of Information

When you engage with our services, we gather the following categories of data:

Personal data: This encompasses your full name, email address, and any other details you share upon registering for our services.

Interaction data: This pertains to information about your engagement with our services, such as your search inputs, pages viewed, and clickstream records.

Device data: This covers details about the device you utilize to access our services, like your device model, operating system, and browser version.

In more details, We receive and store information about you such as:

Information you provide to us:
We collect information you provide to us which includes: your name, gender, email address, address or postal code, payment method(s), telephone number, and date of birth.
We collect this information in a number of ways, including: when you enter it while using our service, or interact with our customer service, information when you choose to give feedback, practice partner preferences, account settings or otherwise provide information to us through our service or elsewhere.

Information we collect automatically:
We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices. This information includes: your activity on QuickReel, such as mistakes made, tutorials interacted with. your interactions with our emails and texts, and with our messages through push and online messaging channels, details of your interactions with our customer service, such as the date, time, and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings. device IDs or other unique identifiers. location coordinates (latitude, longitude)resettable device identifiers (also known as advertising identifiers (AAID, GAID)), such as those on mobile devices. device and software characteristics (such as type and configuration), connection information including type (Wi-Fi, cellular), IP address (which may tell us your general location), browser and standard web server log information.

Your data is instrumental in delivering and enhancing our services, connecting with you regarding our services, and tailoring your user experience. Specifically, we employ your data to:

Deliver and augment our services: We utilize your data to offer and boost our services, including customizing your experience and gaining a deeper understanding of your engagement with our services.

Engage with you: We use your data to interact with you about our services, including sending notifications and alerts, replying to your inquiries, and offering customer assistance.

Customize your experience: We employ your data to tailor your experience, including suggesting content and functionalities that might interest you.

Purposes: We may use information we collect for a variety of purposes, including:
To determine your general geographic location to offer relevant localized solutions and content
To operate the Service, monitor the effectiveness of the Service, improve the content of the Service, and improve layout and design.
To help provide you with a smooth, efficient user experience.
To monitor, analyse, and describe usage patterns and performance of the Service, including aggregate metrics such as total number of visitors, traffic, and demographic patterns.
To conduct system administration and system troubleshooting and to diagnose or fix technology problems.
To comply with legal requirements and processes (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), and to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Service).

With respect to information collected through the Application described in the Information Collected Automatically section above, to assist in marketing efforts, including, for example, by tailoring and serving advertisements, and by tracking the effectiveness of marketing efforts.

In connection with a business transaction, such as the bankruptcy or liquidation of, sale of, purchase of, or merger with our business or another business.

Data Retention:

We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, we will retain your data while it is necessary for your use of the Service, which may include maintaining this information beyond when you cease using the Service. For instance, QuickReel may retain users’ data for the following purposes:

To develop new features and improve the Service.
To support subsequent customer service inquiries.
To improve the safety and security of the Service; or Comply with our legal obligations.

You may also request that we delete personal information that we hold about you by writing to us at team@quickreel.io

Protection of your data

We implement suitable actions to shield your data from unauthorized access, exposure, or eradication. Our protective measures encompass physical, technological, and administrative safeguards.

Data sharing

Under the following circumstances, we may disclose your data to third parties:

With your approval: We may disclose your data to third parties with your authorization.

For legal causes: We may disclose your data to third parties if we deem disclosure obligatory to abide by relevant laws or regulations, or to safeguard our rights, property, or safety.

During a merger or acquisition: We may disclose your data to third parties during a merger or acquisition.

Your entitlements

You hold specific rights regarding your personal data, including the right to access, rectify, and erase your data. You also have the right to oppose the processing of your data, and to revoke your consent to our handling of your data.

Policy amendments

We may occasionally revise this policy to mirror changes in our privacy procedures. If we effect substantial amendments to this policy, we will alert you via email or by publishing a notification on our website.

Notification of YouTube API Services Usage:

QuickReel utilizes YouTube API services, and by using our service, you are consenting to our use of such services as described in our Privacy Policy and bound by YouTube's Privacy Policy available here.

Link to Google Privacy Policy:

For more information on how Google manages user data, please refer to the Google Privacy Policy, which can be found here.

Description of Data Processing and Sharing

We process and share your data with internal and external parties to enhance your experience and improve our services. Detailed information on how your data is collected, used, and shared is available in this Privacy Policy.

Description of Data Collection from Devices:

User data is collected directly from your device through our application interfaces, which include data about your usage patterns, device specifications, and preferences.

QuickReel accesses or collects (or allows third parties to do so) information directly or indirectly on or from users' devices, including by placing, accessing, or recognizing cookies or similar technology on users' devices or browsers.

Reference to Google Security Settings for Revoking Access:

You can manage and revoke our access to your data via your Google security settings page, available here.

Limited Use Disclosure

QuickReel's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

AI User Consent for AI apps

Data Sharing with Third-Party Tools and AI Models:   Our app utilizes advanced AI models to offer features such as transcript. To enhance these features, we share anonymised data with these AI models. This include the audio of the video you uploaded to our app, to third-party Tools include Deepgram which takes the audio and provides the transcript and then the transcript is shared to the finetuned deployed models on our cloud (Azure and GCP), in short these models aren't third party as they are deployed on our own cloud.

‍Acquiring Explicit User Consent:‍    By signing up, you allow us to share anonymised data to enhance app features and functionality. Your privacy is important to us, and we assure you that your personal information remains secure and private

Reach out to us

If you have any queries or apprehensions about this policy, please reach out to us at ansh@quickreel.io.

Last revision: 05/30/2023